Shipping policy
Canada
Timelines below are in business days. Orders placed after 1PM ET will be processed and shipping out the following business day. The timelines below do not include our 1-2 day processing time.
LOCATION |
TIME |
SHIPPING PROVIDERS |
| GTA | 2-3 days |
|
| ON, QC | 2-4 days |
|
| AB, MB, NB, NS, PEI, SK | 4-5 days |
|
| BC, NL | 4-5 days |
|
| NT, NU, YT | 7-10 days |
Note: As shipping options to the Territories are limited, some orders may be declined if service is not available, or may be done at an added cost. We will communicate with you via email to confirm. |
United States of America
Free standard shipping to all US states. We also cover all duties and fees on US shipments, so the price you see at checkout is your final cost with no surprise charges at delivery.
We select the fastest standard shipping options to the USA. If you require your order to be expedited further, contact us directly via chat or email before placing your order to see our options and pricing.
LOCATION |
TIME |
SHIPPING PROVIDERS |
| PA, NY, VT, NH, MA, CT, NJ, RI, ME | 2-5 days |
|
| ND, MN, WI, MI, SD, NE, IA, KS, MO, IL, IN, OH | 2-5 days |
|
| WA, OR, MT, ID, WY, CA, NV, UT, CO, NM, AZ, HI, AK | 2-5 days |
|
| TX, OK, AR, LA, MS, AL, GA, TN, KY, WV, DC, VA, DE, MD, NC, FL | 3-7 days |
|
| U.S. Territories & Islands | N/A |
We currently do not ship to US territories or islands. |
*** Prices are automatically displayed in US Dollars (USD) for your convenience.
International
At this time we are not collecting VAT or any other sales taxes on European and International orders. The buyer will be responsible for paying taxes upon receipt in their own country. Delivery refusal for taxes will result in the parcel being disposed of, and no reimbursement will be provided on those orders.
All other duties and fees are paid in advance by DeMANI, so you will only be responsible for your own sales taxes upon delivery.
This does not include any additional customs fees that we cannot cover in advance (example: Turkish entry customs, responsible to be paid by buyer).
If you have any questions regarding your specific country, contact us directly at customerservice@demani.shop for support before placing your order.
LOCATION |
TIME |
SHIPPING PROVIDERS |
| United Kingdom | 5-7 days |
|
| EU Countries | 7-10 days |
|
| Japan, Singapore | 10-15 days |
|
| Australia, New Zealand | 7-10 days |
|
| Other International | 10-15 days |
|
*** To change your shipping destination and shop in your local currency, select your country from the dropdown located at the bottom of the page.
Note: The above timelines are the fastest shipping options we offer as standard. Any disruptions or unforeseen delays through the shipping carrier or customs delays are out of our control.
Other considerations, rules and fees:
- TÜRKIYE: All non-EU goods entering the country will be subject to 60% customs duties on the value of the item, and there can be an additional 20% customs added for additional levies. The recipient is responsible for these fees and has a limit of 5 items per month from outside of the EU. Refusal of these fees will result in the package either being disposed of (in this case the order will be NON-refundable) or sent back to our shipping carrier (which can take months and will incur a fee for us, which will be deducted from the order refund total).
- EU Duties (effective July 2026): This is paid by DeMANI in advance of the item being shipped to you. If you experience any issues, contact us directly and we will sort it out.